Contact

Direct Your Enquiry to the Relevant Department

The Eritrea Gaming Authority maintains dedicated departments for licensing, compliance, complaints, media and public information matters.

Please direct your enquiry to the appropriate department below.

Contact Departments

General Enquiries

For general questions about the Eritrea Gaming Authority, its mandate and regulatory framework.

Licensing Department

For license applications, transfers, renewals, license conditions, required documents and application status enquiries.

Compliance & Enforcement

For compliance reporting, regulatory concerns, license conditions and enforcement related matters.

Player Complaints

For complaints concerning an operator licensed by the Eritrea Gaming Authority.

Players should first complete the operator’s internal complaint process before contacting the Authority.

Media & Public Information

For press enquiries, public information requests, official statements and media related matters.

Reseller & Commercial Enquiries

For information about becoming an authorised reseller, licensing partnership opportunities and commercial enquiries.

Send an Enquiry

Complete the form below and select the department most relevant to your enquiry.

Important

The Eritrea Gaming Authority does not provide legal advice or guarantee the approval of any license application.

For player complaints, the operator’s internal complaint process must ordinarily be completed before the matter is submitted to the Authority.